International Shipping Destinations

International orders will be shipped to the billing address you provided us as the credit card holder or paypal account holder. All international orders are shipped with the requested delivery service of the signature. Please note that you will need to be present to accept delivery of your international order. Further information can be requested at the following e-mail: info@becueofficial.com Please note that Becue Srls may require additional information from you before we can process your order. We will contact you in the event this is necessary.

Duties and Taxes

There are no E.U. taxes on orders shipped outside the E.U. Becue Srls is not responsible for any customs handling fees, duties, or taxes that result when your merchandise is imported to your country. You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. We strongly suggest that you check with your local customs agency to determine the extent of such charges prior to purchase. Becue Srls cannot issue credit in cases where packages are not delivered due to non-payment of fees.

Non-EU Delivery Policy

International customers will be required by their country to pay duties and taxes before they receive their package. These rates vary by country. Please take note of this extra cost as it is not included with your Becue Srls merchandise and shipping charges. FedEx Express or UPS WW typically takes from 2-5 business days to reach our customers after the order leaves our warehouse. If you have any questions about international orders, please submit an information request to info@becueofficial.com.

Shipping Costs

Shipping charges are calculated automatically and are pulled directly from Mail Boxes Etc., this guarantees the best possible rates for your shipment.

Shipping Methods and Carriers

We currently offer FedEx International and UPS to customers outside the EU. We also offer TNT for customers inside the EU. We reserve the right to change shipping suppliers at our discretion based on availability and price considerations. We use FedEx international or UPS international for shipping methods as it is the fastest, the most accurate, has the best tracking information, as well as the easiest to use in case of damage or loss of the package with regard to compensation claims.

EU and Non-EU Returns

The costs of sending product to becue for a check, even if in warranty, will be charged to the customer. The customer is responsible for any additional duties, taxes and insurance charges that can be assessed for items shipped to non-EU countries. The customer is also responsible for any duty, tax and insurance for replacements.